Lab L02 · Engagement
Discovery Interview
- Free lab
- MVP set
- ≈ 40 min
- Interactive version coming
Walk the utilization-review floor, the fax room and the records office. Whom you talk to, and where, unlocks branches of the conversation.
What you’ll practise
- Planning two days on site against a visible clock
- Asking questions that surface the real problem behind the stated one
- Presenting “the real problem and the first slice” to the executive sponsor